User Agreement
Public offer: the terms on which you use the RedHunt service on the redhunt.pro website. Service Administration: Individual entrepreneur Mindubaev Ramazan Ildarovich.
Clear terms: what you get, what it costs and how we handle your data.
- The RedHunt Team, SEO platform
User (License) Agreement
By registering in the service, you accept the terms of this document.
Contents
- Terms
- Subject of the Agreement
- Offer and acceptance
- Registration and Account
- Plans, Balance and payment
- Rights and obligations of the User
- Rights and obligations of the Service Administration
- Service “as is” and limitation of liability
- Intellectual property
- Confidentiality and document exchange
- Term, amendment and termination
- Governing law and dispute resolution
- Details of the Service Administration
1. Terms
For the purposes of the Agreement the following concepts are used:
- Service — the RedHunt software platform for SEO analytics: position monitoring, search results analysis, indexing checks, reports and related tools, located at https://redhunt.pro/.
- Service Administration — Individual entrepreneur Mindubaev Ramazan Ildarovich (tax ID (INN) 183002447393, state registration number of an individual entrepreneur (OGRNIP) 324784700376392), the holder of the rights to the Service (the licensor).
- User — an individual or legal entity that has registered on the Website and uses the Service (the licensee).
- Parties — the Service Administration and the User.
- Account — the User's personal section of the Service, in which the User sets up projects and manages the plan and balance.
- Plan — a set of functional capabilities of the Service and the amount of the license fee. Current plans are published on the “Pricing” page.
- Balance — the User's internal account in the Account, the funds of which are spent on paying for the Plan and the Service's tools.
2. Subject of the Agreement
The Service Administration grants the User the right to use the Service under a simple (non-exclusive) license within its functional capabilities, and the User undertakes to comply with the terms of the Agreement and to pay for use of the Service under the selected Plan.
- The license is granted without the right to sublicense, for the term of the Agreement and for the territory of all countries of the world.
- Use of the Service is provided by remote access over the Internet; no software is transferred to the User.
- The User's rights extend to updates of the Service: by using a new version, the User accepts the terms of the Agreement as applied to the changes. New features become available if the update is not accompanied by other terms.
- The Agreement does not transfer to the User any exclusive rights to the Service, its parts, design, texts, program code or databases.
3. Offer and acceptance
This document is a public offer under the applicable law and contains all the essential terms of the contract.
- Acceptance of the offer is the User's registration on the Website https://redhunt.pro/ or the start of use of the Service.
- From the moment of acceptance the Agreement has the force of a contract concluded in writing and is valid in electronic form.
- The User must read the Agreement in full before registering. If the User does not agree with its terms, they should refrain from registering and using the Service.
- The User confirms that they enter into the Agreement voluntarily, have the necessary rights and authority, and have read the Privacy Policy and the Consent to Personal Data Processing and Receiving Mailings.
- The Service Administration may withdraw the offer by posting a notice on the Website.
4. Registration and Account
To work with the Service you must register and create an Account.
- When registering, the User provides accurate data; a login and password are assigned to them for access to the Account.
- The User does not disclose the login and password to third parties and keeps them safe. Unauthorized access to the Account must be reported immediately to hello@redhunt.pro.
- The User is solely responsible for all actions performed from their Account.
- Access to the Service is provided no later than five business days from the date of registration.
- The User may change the password at any time without notifying the Service Administration.
5. Plans, Balance and payment
The license fee is determined by the selected Plan, and the Balance is spent on paying for it.
- Upon registration, a welcome amount may be credited to the Balance, which is used to get acquainted with the Service's modules before a paid Plan is selected; the conditions for crediting are set out on the “Pricing” page.
- Payment is made monthly or a year in advance on the terms stated for the selected Plan. Annual payment qualifies for the discount published on the pricing page.
- The User may change the Plan at any time from the Account; when upgrading, the price difference is recalculated in proportion to the remaining billing period.
- The Service Administration may change the amount of the license fee unilaterally, notifying the User at least 30 calendar days in advance by publishing the new plans on the Website. The change does not affect a period that has already been paid for.
- The funds paid in constitute payment of the license fee and are spent on paying for the Plan and the Service's tools. The refund procedure is determined by a separate document, the “Payment and Refund Policy”, and by the applicable law.
- For legal entities and individual entrepreneurs, closing documents are generated electronically and sent to the Account or to the email address provided at registration. If no reasoned objections are received within 10 business days after the end of the billing period, the services are deemed to have been properly rendered and accepted in full.
6. Rights and obligations of the User
The User may use the Service within its functional capabilities and on the terms of the Agreement. The User undertakes:
- not to violate the laws applicable to you and international law, including in the field of copyright and related rights;
- not to take actions that violate or may violate the normal operation of the Service, including overloading the infrastructure and bypassing Plan limits;
- not to use programs for automatic collection of data from the Service's pages (scraping), unless this is provided for by its functions or the public API;
- not to copy, decompile or attempt to obtain the source code of the Service, and not to resell access to it without the written consent of the Service Administration;
- to use the data obtained in the Service in accordance with the law and with the terms of the sources of this data (including search engines);
- to review the current edition of the Agreement on this page periodically, at least once a month.
- The User may at any time submit a request to delete the Account and their data to hello@redhunt.pro. Deletion is carried out within seven days from receipt of the request; the Agreement is then deemed terminated.
7. Rights and obligations of the Service Administration
The Service Administration undertakes:
- to keep the Service operating 24/7, except during scheduled maintenance and emergency work;
- to store the User's data in the Service for 90 calendar days from the last use of paid tools;
- to provide technical support on questions about the operation of the Service through hello@redhunt.pro and the channels listed on the “Contacts and Details” page; the cost of support is included in the license fee.
- The Service Administration may suspend the operation of the Service for maintenance and repair work, as well as because of communication channel failures and actions of third parties beyond its control.
- The Service Administration may update the content, functionality and interface of the Service at any time.
- The Service Administration may block or delete an Account if the User breaches the terms of the Agreement, or if paid tools have not been used for 90 calendar days. In the case of blocking for a breach of the terms, the funds paid are not refunded unless the law requires otherwise.
8. Service “as is” and limitation of liability
The Service is provided “as is”. The Service Administration does not guarantee error-free and uninterrupted operation, the suitability of the Service for the User's particular purposes, or compatibility with other software.
- Data on positions, traffic and search results is obtained from third-party sources and is analytical in nature. The Service Administration is not responsible for its completeness or timeliness, or for decisions made by the User on its basis.
- Use of the Service does not guarantee growth in positions, traffic, demand or sales; the Service Administration is not responsible for the failure to achieve an economic result.
- The liability of the Service Administration is limited to actual damage and does not exceed the amount of the license fee paid by the User during the 30 calendar days preceding the breach. Lost profit is not compensated unless mandatory provisions of law provide otherwise.
- The User is solely responsible to third parties for their actions when using the Service and undertakes to compensate the Service Administration for losses arising from the User's breach of the terms of the Agreement.
- The Parties are released from liability for non-performance of obligations caused by force majeure circumstances. If they last more than 30 days, either Party may withdraw from the Agreement.
9. Intellectual property
The Service, its interface, texts, graphics, program code and databases are protected by intellectual property laws.
- All exclusive rights to the Service belong to the Service Administration; use is possible only within the Service and on the terms of the Agreement.
- The data and materials that the User uploads to the Service (lists of projects, keywords, reports) remain with the User. The User grants the Service Administration the right to process them to the extent necessary for the Service to work.
- Infringement of exclusive rights entails liability under applicable law.
10. Confidentiality and document exchange
The Parties undertake not to disclose commercial information obtained in the course of performing the Agreement, except as provided by law. This does not apply to publicly available information.
- The processing of personal data is governed by the Privacy Policy.
- Correspondence between the Parties by email and through the means of communication specified in the Agreement and in the Account is recognized as sufficient evidence when disputes are considered.
- Electronic documents (invoices, closing documents, information letters) are equated to paper documents. If the versions differ, the paper document prevails.
11. Term, amendment and termination
The Agreement enters into force upon acceptance and remains valid until the Parties have fully performed their obligations.
- The Agreement may be terminated by agreement of the Parties, at the User's request to delete the Account, or at the initiative of the Service Administration if the User breaches the terms of the Agreement.
- The Service Administration may amend the Agreement unilaterally by publishing a new edition on this page. The changes take effect from the moment of publication, unless it states otherwise.
- Continued use of the Service after the changes are published means the User's agreement to the new edition.
12. Governing law and dispute resolution
The Agreement is governed by the law of the Russian Federation, without prejudice to the mandatory consumer-protection and data-protection rules of the country where you live, which continue to apply to you.
- Disputes are resolved by negotiation; a pre-trial claim procedure is mandatory. The claim is sent to hello@redhunt.pro or to the postal address of the Service Administration; the response period is 10 calendar days from receipt.
- If no agreement is reached, the dispute is settled in court; this does not limit your right to bring a claim before the courts of your country of residence where mandatory law gives you that right.
13. Details of the Service Administration
For questions about the Agreement, contact:
- Service Administration: Individual entrepreneur Mindubaev Ramazan Ildarovich
- Tax ID (INN): 183002447393; State registration number of an individual entrepreneur (OGRNIP): 324784700376392
- E-mail: hello@redhunt.pro (subject line “Regarding the user agreement”)
- Website: https://redhunt.pro/. Full details are on the “Contacts and Details” page.